AI On-Call
A voice agent that phones the customer when a support ticket opens, verifies identity, collects a note and an ETA, and writes it back to the ticket.
AI & Automation Engineer / Founder, FLOWENTIC / B2B
01 / Systems
Four AI systems, each with a recorded demo and public code. Personal work, built to production standards; not client deployments.
A voice agent that phones the customer when a support ticket opens, verifies identity, collects a note and an ETA, and writes it back to the ticket.
Hybrid dense and sparse search, reranking, async ingestion with a dead-letter queue, streaming answers, per-namespace access control.
An orchestrator routes each visitor request to a specialist agent: answers about my work, sends the CV, books a meeting. Every routing decision streams live.
My working lab for agent patterns, with full tracing. Where ideas get tested before they are allowed near a real process.
The next system lands here. I publish when it runs, not when it is announced.
Follow the build
02 / Track record
I ran kitchens and teams before I wrote code. That is why I care more about what happens at 7 pm on a Friday than about the architecture diagram.
03 / Method
The happy path is the easy part. I design for the dropped network, the wrong input and the retry that arrives twice.
Where money, customers or safety are involved, a person decides. Every decision leaves a trace.
If it cannot be tested, monitored and restored from backup, it is not finished.
04 / Archive
What I built before agents. Older, but it is where the discipline comes from.
Red team attacks, blue team defenses, Linux hardening.
Action RPG prototype, C++ from scratch.
Puzzle-exploration game with physics-based interaction.
05 / Work with me
Open to AI Engineer roles and a few B2B engagements.
An engineer embedded in your team for a defined period: agents, automation, integrations. I take a limited number of engagements, contracted and invoiced through FLOWENTIC S.R.L.
george@flowentic.comYou have an operation that gets stuck between systems. FLOWENTIC scopes it, builds it end to end and hands it over running.
Go to flowentic.com ↗